If you have any questions about OptaPro or any of our products please input your query into the search box.  If you cannot find an answer to your query please contact us via the contact form on this page.

.@TiagoEstv uses Opta data in this article for @StatsBomb, in which he assesses upcoming prospects in @ligaportugaltwitter.com/i/web/status/9… 11 Dec

OptaPro's data scientist @Worville will be speaking at the 'Getting your Data skills noticed - Data Science and Vis… twitter.com/i/web/status/9… 6 Dec

.@EuanDewar uses Opta data to dissect and discuss Atlético Madrid’s attack this season. bit.ly/1Hnj29V. Ailing. 4 Dec

.@jair1970 writes a 12-game Premier League shot analysis, focusing on teams’ performances in relation to previous s… twitter.com/i/web/status/9… 27 Nov

.@OptaPro will host a panel tomorrow at #SAC17 with @soccerquant, Ben Stevens (@CPFC head of performance analysis)… twitter.com/i/web/status/9… 23 Nov

.@EuanDewar and @EveryTeam_Mark co-author this data-driven article that explores Manchester City's impressive start… twitter.com/i/web/status/9… 23 Nov

The latest #ThreeAtTheBack episode outlines further information on @scout7football becoming part of OptaPro.… twitter.com/i/web/status/9… 17 Nov

Following the acquisition, the #ThreeAtTheBack pod discusses this in further detail, along with a conversation on c… twitter.com/i/web/status/9… 17 Nov

FAQs

FAQs
 

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I've forgotton my password for my Opta products.

Please contact customerservice-uk@optasports.com

How frequently is the Opta Live Monitor updated during a game?

Opta sends an update of data on every shot event and also every stop in play; goal, foul, ball out of play. This averages out at an update every 40 seconds across the match.

How frequently can I recieve an updated SportsCode file during the match?

Opta sends an update of data on every shot event and also every stop in play; goal, foul, ball out of play. This averages out at an update every 40 seconds across the match.

How do I view data from a specific match or across a range of season in the Query Tool?

When selecting season in the "Rankings" section the season drop down as a "All Seasons" option which when selected will provide an option to define a start and end date. You can use this to select a specific match or to see data combined across several seasons. Also in the rankings section there are tick boxes at the foot of the interface to display opposition and exact fixture which will also break the data down into a per game display. Secondly on the "Data Output" section you can simply select date range from the visible option on the interface.

Data Scout is showing me incorrect menus?

If the menu's in Data Scout appear to have changed or are incorrect most likely your browser has cached data which has now changed and has caused a conflict. Simply right click on the Data Scout page, click Silverlight, select the Data Scout URL from the list under Application Storage and select delete. Then reload the page, this will reset all data and menus in the application.

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