If you have any questions about OptaPro or any of our products please input your query into the search box.  If you cannot find an answer to your query please contact us via the contact form on this page.

The deadline for #OptaProForum submissions is tonight (midnight). bit.ly/2gQroTi. Reminder. 16 Oct

The dealine for the #OptaProForum is tomorrow at midnight. bit.ly/2gQroTi. Countdown. 15 Oct

There are just 3 days until the proposals deadline for the 2018 #OptaProForum. bit.ly/2gQroTi . Imminent twitter.com/OptaPro/status… 13 Oct

With submission deadline approaching, we look back to Dennis Lock's guest talk from #OptaProForum2017. Dolphins. youtube.com/watch?v=xgSsI5… 10 Oct

The #OptaProForum submission deadline is in 7 days. bit.ly/2gQroTi. Rendezvous. 9 Oct

OptaPro have partnered with @FIGC to help deliver the first Hackathon in Italian football. bit.ly/2xWMdDt. Insight. 6 Oct

With the proposals deadline imminent, we look back to @DeanO_Lytics talk from #OptaProForum2016. Throwback. youtube.com/watch?v=qWp1TY… 5 Oct

With two weeks until the proposals deadline, this article looks at whats new for #OptaProForum2018. bit.ly/2j5JEsE. Upgrade. 2 Oct

.@Squared2020 shows how a simple & insightful metric can be built to run live using tracking data. bit.ly/2fB6yHs. Process. 29 Sep

With just over 2 weeks until submission deadline OptaPro's latest blog interviews Forum judge @jmyrharkins. bit.ly/2k7QD4M. Expert. 28 Sep

FAQs

FAQs
 

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I've forgotton my password for my Opta products.

Please contact customerservice-uk@optasports.com

How frequently is the Opta Live Monitor updated during a game?

Opta sends an update of data on every shot event and also every stop in play; goal, foul, ball out of play. This averages out at an update every 40 seconds across the match.

How frequently can I recieve an updated SportsCode file during the match?

Opta sends an update of data on every shot event and also every stop in play; goal, foul, ball out of play. This averages out at an update every 40 seconds across the match.

How do I view data from a specific match or across a range of season in the Query Tool?

When selecting season in the "Rankings" section the season drop down as a "All Seasons" option which when selected will provide an option to define a start and end date. You can use this to select a specific match or to see data combined across several seasons. Also in the rankings section there are tick boxes at the foot of the interface to display opposition and exact fixture which will also break the data down into a per game display. Secondly on the "Data Output" section you can simply select date range from the visible option on the interface.

Data Scout is showing me incorrect menus?

If the menu's in Data Scout appear to have changed or are incorrect most likely your browser has cached data which has now changed and has caused a conflict. Simply right click on the Data Scout page, click Silverlight, select the Data Scout URL from the list under Application Storage and select delete. Then reload the page, this will reset all data and menus in the application.

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